Cancellations, Returns & Exchanges Policy

You have 24 hours from the time of your original purchase to cancel your order for any reason. Send an email and let me know.

If you cancel your order after 24 hours, you will be issued a store credit.

An order is not considered cancelled until you receive an e-mail or fax from 2mile confirming your cancellation.

Returns

If you are not satisfied with your product for any reason, you may return it to us within fifteen (15) days of receipt for an exchange or store credit good for one year. We apologize but we cannot accept returns for items received after fifteen (15) days.

Please note that purchasers are responsible for shipping charges when returning items to 2mile.

Here's some pointers to remember on all returns and exchanges:

1. All items returned to us must be in unused condition and in their original packaging. We reserve the right to determine whether or not an item returned is in its unused original condition.
2. Items must be sent back to us via an insured method such as FedEx or UPS with a tracking number. No snail mail. The customer is responsible for the original and return shipping charges on all returns and exchanges. We do not accept any returns via COD.
3. Sometimes shipping can be perilous. That's why we use insured and traceable shipping methods. If your item(s) arrive on your doorstep in completely heinous condition due to shipping damage, let us know within 24 hours of receipt. We cannot give returns or exchanges for items lost or damaged during original or return shipping – this is covered by the courier's insurance policy. If an item is damaged during shipping, it is the customer's responsibility to notify us and the shipping company within 24 hours of receipt of the item. All returned items must be sent back via insured methods such as UPS, Airborne Express, FedEx, or USPS Insured.